Emergency Information

There are very few true orthodontic emergencies, but we are always available to help you. If you experiencing pain, please call us as soon as possible. We will do our best to fit you into the schedule for an appointment.


Surprisingly, most orthodontic problems can be remedied at home. While you await your appointment, the guidelines listed below may help you resolve minor problems. Please know that even if you alleviate the discomfort caused by a broken appliance, you may still need a repair appointment.



Common Emergencies

Lost Separator

Most patients lose a separator during their treatment. Do not worry about losing a separator, but please call our office to see if it needs to be replaced.

Sore Teeth/Discomfort with Orthodontic Treatment

Right after you get your braces, and sometimes after you have an adjustment appointment, your teeth and mouth will feel sore. To alleviate the discomfort, you may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. You can also gargle lukewarm saltwater, which is a mixture of one teaspoon of salt dissolved in eight ounces of water.

Wire Irritations

Try moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is causing discomfort, call our office for further instructions.

Loose Bracket

Please call our office to see if a repair appointment is necessary.

Loose Wire

Try putting the wire back in place using tweezers that have been washed and sterilized in alcohol. If that does not work, try putting wax over the wire where it is poking you. If you have a situation where you must cut the wire, you may use fingernail clippers that have been washed and sterilized in alcohol. Cut the wire behind the last bracket in which it is secured.

Face Mask Doesn't Fit

If your face mask is causing pain, it's usually because it isn't being worn long enough. Please adhere to your orthodontist's instructions, and wear your headgear for the instructed amount of hours each day. If the face bow is bent, please call our office for an appointment. Do not try to adjust it yourself.

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